How long does shipping take?
Orders are processed within 1-2 business days. Domestic standard shipping takes 3-5 business days ($8, free on orders over $50), and express shipping takes 1-2 business days ($15). You'll get a confirmation email with tracking information as soon as your order ships.
Do you ship internationally?
Yes, we ship worldwide via USPS and DHL Express. Rates are calculated at checkout based on your location and order weight. Please note that international orders may be subject to customs fees or duties charged by the destination country.
What is your return policy?
We offer a 30-day return policy from the date you receive your item. To be eligible, items must be unused, unworn, with tags, and in their original packaging, along with your receipt or proof of purchase. Reach out to us to start a return before sending anything back.
What should I do if my item arrives damaged?
Please inspect your order as soon as it arrives and contact us right away if an item is defective, damaged, or incorrect, so we can make it right.
Are your squishy and fidget toys safe for kids?
Our sensory toys are designed for hands-on play, but as with any small toy, we recommend adult supervision for young children and checking individual product listings for any age recommendations.
How do I clean my squishy toys?
Most squishies can be wiped clean with a soft, slightly damp cloth and a small amount of mild soap, then left to air dry. Avoid soaking them in water. For more detailed tips, check out our blog post on caring for squishy toys.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package the whole way.
How do I contact you with a question?
You can reach us anytime through our Contact page, and we'll get back to you as soon as we can.